Packages received from any carrier
Carriers delivering to CDV French Office
All forwarders deliver their packages to CDV French Office on any business working day.
Every day we receive parcels from French Post (with Colissimo/Coliposte services), and other carriers like UPS, DHL, FEDEX, CHRONOPOST, DPD, GLS and many others.
From 9am to 6 pm CET Monday to Friday our logistics staff meet the delivery drivers, sign for and receive your parcels in our warehouse.
Parcels with signature
To allow us to accept parcels that have to be signed for, your registration has to be fully validated with all the necessary mandatory documents.
Package Receiving Process
Your parcels are our priority. They can be received at any time of the business day.
The logistic team gives each package a unique reference number and records it in your online account.
When we receive your package, we will notify you by email.
In our online account, we will indicate the sender and tracking number so you can easily identify the package.
The standard information we record is :
- Sender's name
- Parcel weight
- Parcel size
- Inbound tracking number
At your request, we will also photograph the shipping label and whole consignment so you can see what has arrived and its condition.
You can store your parcels in France with our Business monthly plans.
If you have chosen the Express plan, you have to forward your packages within 29 business days.
Parcels type & content
Weight and size of your packages
We can receive all packages - from the smallest size to a shipment of pallets.
Our online freight calculator gives rates till 30 kgs.
For shipments above 30 kgs, we will provide a quotation on request.
For long parcels - where the sum of each length is over two meters - please alert us before it is delivered.
We receive pallets -mini pallets, 80 x 120 or 100 x 120 but the weight of each pallet must not exceed 500 Kg.
We have no particular restrictions regarding your goods.
But if our forwarder won't carry it, we won't ship it.
Its' the sole responsibility of you the customer to check the shipment is acceptable for transportation.
We will never receive -and therefore never despatch - packages including items which are prohibited for carriage by any law, regulation, state or local government of any country from or to through which the items may be carried (for example hazardous material, dangerous goods, weapons, jewellery or restricted articles by any relevant organisation).
CDV French Office may at its sole discretion refuse to carry any items may be the subject of any prohibition.