Forwarding Address and Rates
To retrieve your original mail, you are going to create shipment request on line through your CDV French Office interface.
Mail or packages can be forwarded to everywhere in France or the rest of the world. You will give the shipping address when your create your shipment request.
In case you have no permanence address (while you are on an extended holiday perhaps) you can send your mail or package to a friend, to an office or to any post office through the Poste Restante facility.
Mail forwarding can be done through the French postal system, by standard mail, by certified mail, by tracked mailing or for packages we can use Coliposte - with or without signature.
To speed up or make shipments safer, you can also choose our express partners like Chronopost, DHL or Fedex.
All such service providers are available in our online shipping calculator.
They also are integrated in the shipping criteria and you will select the best method for you during your shipment request
Postage or freight rates are invoiced over the monthly plans as they depend on shipment mode, weight, and destination. Forwarding a simple letter in France does not cost as much as sending a heavy package - containing various mails and catalogs - to China!
For this reason, a deposit is required during your subscription. This amount remains a credit on your account's balance and it's used as and when necessary.
You can check your balance at any time on line.
The forwarding rates are estimated by our software but the exact amount will not be known until the letter or package is in the shipping process.
You can from now consult our shipping rates through our online forwarding calculator.
Mail forwarding can be programmed by you to happen on certain dates or at fixed intervals.
They can also be done on demand via your personal interface.
Regular Mail Forwarding
In your account on line, you specify the frequency you need for forwarding items.
We can ship every day, every week or once or twice a month.
The address and these preferences are stored on line and can be updated at any time through your CDV French Office account.
Forwarding On Demand
Your online mailbox is designed to provide a very flexible forwarding service.
You can create a forwarding request whenever you need.
You select one or several mails to forward or you forward all the mail we have stored for you.
Delivery address and method of shipment can be changed at any time.
You can choose to forward one item or several or even all what we have for you.
Forward all your items
Wih just a single click, you instruct us to forward all your mail.
Forward a single mail
Wih just a single click, you instruct us to send only one letter or parcel.
Forward selected items
Wih just a single click, you instruct us to forward any number of items in your inbox list.
Add mail received after your demand
if you select "Add all mail received", we will include any letters received during the preparation of your shipment - without further reference to you.